Your privacy matters to 747link. This Privacy Policy explains what personal data we collect from players in the Philippines, why we collect it, how we use and protect it, and what rights you have over your information. By using the 747link platform, you agree to the practices described in this policy.
1. Introduction
747link ("we," "us," or "our") operates the online gaming platform accessible at https://747link.net (the "Platform"). As the data controller for personal information collected through the Platform, 747link is committed to protecting the privacy of all users ("you" or "Player") in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
This Privacy Policy ("Policy") describes:
- The categories of personal data 747link collects from Players;
- The purposes for which that data is collected and used;
- The legal bases upon which 747link processes your data;
- How long we retain your data and how we protect it;
- The rights available to you as a data subject under Philippine law; and
- How to contact 747link with privacy-related inquiries or complaints.
This Policy applies to all personal data collected by 747link through the Platform, including data provided during registration, during gameplay, and through customer support interactions. It applies to all registered 747link players across the Philippines — whether you're accessing the Platform from Metro Manila, Cebu, Davao, or any other province.
2. Personal Data We Collect
747link collects personal data through several channels, including account registration, identity verification, gameplay activity, payment processing, and customer support. The categories of personal data we collect include:
Registration and Identity Data:
- Full legal name as it appears on your Philippine government-issued ID;
- Date of birth (used to verify that you are 21 years of age or older);
- Philippine mobile number (used as your primary account identifier and for OTP verification);
- Username and encrypted password;
- Email address (where provided).
Identity Verification (KYC) Data:
- Copies of government-issued identification documents (e.g., Philippine passport, driver's licence, PhilSys National ID, UMID, SSS ID, PRC ID);
- Selfie or facial photograph for biometric verification where required;
- Proof of payment method ownership (e.g., screenshot of GCash or Maya account showing registered name).
Financial Data:
- GCash mobile number, Maya account details, or bank account information (for deposit and withdrawal processing);
- Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used;
- Account balance information.
Gameplay and Behavioural Data:
- Game activity records (games played, bets placed, outcomes, session duration);
- Bonus redemption and wagering activity;
- Login times, session frequency, and device usage patterns.
Technical Data:
- IP address and approximate geolocation at time of login;
- Device type, operating system, browser type and version;
- Cookies and similar tracking technologies (see Section 6).
Communications Data:
- Records of live chat, email, or other support interactions with 747link customer service;
- Feedback, survey responses, and complaints submitted to 747link.
3. How 747link Uses Your Personal Data
747link uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and secure your 747link account, including identity verification and age verification (21+).
- Service Delivery: To provide access to all 747link Platform features, including games, live sabong, sports betting, deposits, withdrawals, and bonuses.
- Payment Processing: To process deposits and withdrawals via GCash, Maya, QR Ph, BPI, BDO, Metrobank, and other supported Philippine payment channels.
- Regulatory Compliance: To comply with applicable Philippine laws and PAGCOR regulatory requirements, including Know Your Customer (KYC) obligations and Anti-Money Laundering Act (AMLA) compliance.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and other prohibited conduct on the Platform.
- Customer Support: To respond to your queries, complaints, and support requests through 747link's 24/7 support channels.
- Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools including deposit limits, session restrictions, and self-exclusion requests.
- Platform Improvement: To analyse aggregate, anonymised usage data for the purpose of improving the 747link platform, fixing technical issues, and developing new features.
- Marketing Communications: To send you promotions, bonus offers, and 747link news by SMS or email — only where you have provided consent or where permitted by applicable law. You may opt out of marketing messages at any time.
4. Legal Basis for Processing
Under the Data Privacy Act of 2012, 747link processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our obligations under the 747link Terms & Conditions, including account management, payment processing, and game delivery.
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulatory requirements, AMLA obligations, and NPC data protection requirements.
- Legitimate Interests: Processing is necessary for 747link's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
- Consent: For marketing communications and certain non-essential data processing activities, 747link relies on your freely given, specific, informed consent, which you may withdraw at any time.
5. Data Sharing and Disclosure
747link does not sell your personal data to third parties. We may share your data only in the following limited circumstances:
- Payment Service Providers: GCash (GXI), Maya (Voyager Innovations), BancNet, and other Philippine payment processors require necessary transaction data to process deposits and withdrawals.
- Game Software Providers: Third-party game providers (e.g., Pragmatic Play, PG Soft, Jili) may receive limited technical data necessary to deliver their games on the 747link Platform. These providers are contractually prohibited from using your data for their own purposes.
- Regulatory Authorities: 747link may be required by law to disclose personal data to PAGCOR, the AMLC (Anti-Money Laundering Council), the NPC, the NBI, the PNP, or Philippine courts in response to lawful orders or regulatory requirements.
- KYC / AML Verification Partners: Identity verification service providers engaged to assist with KYC and AMLA compliance obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of 747link's business assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.
All third-party service providers with whom 747link shares personal data are bound by contractual data processing agreements that require them to handle your information securely and in accordance with applicable Philippine data protection law.
6. Cookies and Tracking Technologies
The 747link Platform uses cookies and similar tracking technologies to enhance your experience and gather analytical data. The types of cookies we use include:
- Essential Cookies: Necessary for the Platform to function. These enable login sessions, maintain your account state, and ensure platform security. They cannot be disabled without impairing core functionality.
- Analytical Cookies: Used to collect anonymised data about how visitors use the 747link Platform — which pages are visited most, where users navigate from, and how long sessions last. This data helps us improve the Platform.
- Functional Cookies: Used to remember your preferences, such as language settings and previously used payment methods, to personalise your experience on 747link.
- Marketing Cookies: Used only where you have consented, to deliver relevant 747link promotional content. You can withdraw consent for marketing cookies at any time via your browser settings.
You can control and manage cookies through your browser settings. Note that disabling essential cookies will affect the functionality of the 747link Platform, including your ability to log in and access games.
7. Data Retention
747link retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods include:
- Account Data: Retained for the duration of your active 747link account, plus a minimum of five (5) years after account closure, as required by AMLA and PAGCOR recordkeeping obligations.
- Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine financial recordkeeping requirements.
- KYC Documentation: Retained for the duration of the account relationship and for five (5) years following account closure.
- Support Communications: Retained for three (3) years from the date of the interaction.
- Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
When personal data is no longer required, 747link will securely delete or anonymise it in accordance with applicable data protection standards.
8. Data Security
747link implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and 747link servers;
- Encryption of sensitive data fields (including passwords) at rest using strong cryptographic algorithms;
- Strict access controls — 747link staff access to personal data is limited to those who need it to perform their job functions;
- Regular security assessments and penetration testing of the 747link Platform;
- Multi-factor authentication requirements for internal systems handling player data;
- Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.
Note: While 747link takes extensive precautions to protect your data, no internet transmission is 100% secure. You are responsible for keeping your 747link login credentials confidential. 747link will never ask for your password via email, SMS, or live chat.
9. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, as a registered 747link player and data subject, you have the following rights with respect to your personal data:
- Right to be Informed: The right to know whether 747link holds personal data about you and how it is being used — which this Privacy Policy fulfils.
- Right of Access: The right to request a copy of the personal data 747link holds about you, along with information about how it is processed.
- Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal data in your 747link account.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 747link's legal retention obligations.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to request its transfer to another controller where technically feasible.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 747link's legitimate interests.
- Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe 747link has violated your data privacy rights.
To exercise any of these rights, contact 747link's Data Protection Officer at [email protected]. 747link will respond to verified data subject requests within fifteen (15) business days, as required by the Data Privacy Act.
10. Children's Privacy
The 747link Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. 747link does not knowingly collect personal data from individuals under the age of 21.
If 747link becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 747link, please contact us immediately at [email protected].
11. International Data Transfers
747link's primary data processing infrastructure is located in the Philippines. In limited circumstances, certain data processing activities — such as game delivery by third-party software providers or use of cloud-based security services — may involve the transfer of personal data to servers or processors located outside the Philippines.
Where such transfers occur, 747link ensures that adequate safeguards are in place, including contractual protections equivalent to those required by the Data Privacy Act of 2012, to protect your personal data during and after the transfer. 747link will not transfer your data to a jurisdiction that does not offer an adequate level of data protection without first implementing appropriate safeguards.
12. Changes to This Privacy Policy
747link reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, 747link will notify registered players via a prominent notice on the Platform or by SMS/email to your registered contact.
The revised Policy will be effective from the date stated at the top of this page. Your continued use of the 747link Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how 747link protects your personal data.
13. Contact & Data Protection Officer
For privacy-related inquiries, data subject requests, or complaints, you may contact 747link's Data Protection Officer (DPO):
- Email: [email protected]
- Live Chat: Available 24/7 on the 747link Platform
- Response Time: Within 15 business days for formal data subject requests
If you are not satisfied with 747link's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines.